BEFORE YOUR NEXT SERVICE

GOOD QUESTIONS.
USEFUL ANSWERS.

Explore what each cleaning includes, how to prepare for a visit and where Citywide can help.

Browse the questions below.

What does the $169 initial dryer vent cleaning include?

Full dryer vent line cleaning, minor repairs* and a full inspection by a certified technician. Call Citywide with any questions about repair scope.

How much is a subsequent dryer vent cleaning?

A subsequent dryer vent cleaning is $99. Book online or call Citywide to arrange your next cleaning.

My laundry needs more than one cycle. Could the vent matter?

Restricted airflow can be one possible cause. A full dryer vent inspection helps identify vent-related concerns.

What if I smell burning?

Stop using the dryer and call Citywide right away. Urgent service visits are reserved for these concerns. If there is a fire or immediate danger, leave the area and call 911.

What does the $299 all-inclusive duct cleaning include?

Professional air duct cleaning with one all-inclusive price of $299. The $389 bundle includes a full dryer vent inspection and cleaning, all air ducts, all-natural duct sanitization and up to three bathroom fans cleaned.

What does the $389 dryer vent and duct bundle include?

A full inspection and cleaning of your dryer vent, all air ducts cleaned, all-natural duct sanitization and up to three bathroom fans cleaned.

How much information should I share before a visit?

Share as much or as little as you like in the pre-booking questions. More information helps the team prepare for your property and the service you need.

Which areas does Citywide serve?

Oakville, Burlington, Milton, Halton, Hamilton, Ancaster, the GTA and more. If your area is outside online booking coverage, call Citywide directly for the specific service days available in your area.

Do I need to move furniture before the visit?

The technicians can help move items to provide access for cleaning. Share any access details when arranging your visit.

What should I share for furnace filter replacement?

Your furnace or filter model, filter size and access details help the team prepare the right replacement.

Can I add Swordfish UV-C to my cleaning visit?

Yes. Ask about adding Swordfish UV-C installation to your duct-cleaning or dryer-vent service. The $399 price includes the unit, light bulb and installation for homes up to 3,500 sq ft. Ask for pricing on larger capacity.

Can you arrange commercial or multi-unit cleaning?

Yes. Citywide offers specialized commercial and multi-unit packages. Request a free quote with your property type, number of units where relevant, location and cleaning needs.

How often does the Swordfish bulb need replacing?

Bulbs are typically replaced once a year. Citywide offers bulb replacement and inspection for $125.

Does Swordfish replace my furnace filter?

No. Swordfish UV-C works alongside your existing furnace filter. Keep up with filter maintenance; the UV-C system treats circulating air when your HVAC fan is operating.

LET’S TAKE CARE OF THE DETAILS

A CLEANER HOME.
A SIMPLE NEXT STEP.

Citywide brings the home-care details together. Book online or call to arrange your service.

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LET’S TALK ABOUT YOUR PROPERTY

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Oakville, Burlington, Milton, Hamilton, Ancaster, Halton, the GTA & more.

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